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Privacy policy

PRIVACY NOTICE

GUIDE TO CONTENTS:

Introduction
What is personal information
Where and when do we collect personal information
When will we process your personal information
When will we process your special personal information
What information do we collect, and how do we use your information
Cookies and tracking technologies
How we share your information
Your rights and obligations
Changes to our policy
Other important information
Contact Information

INTRODUCTION:

In this document, references to "_____________", "we", "us", or "the Group" are to Adama Wines (Pty) Ltd, Registration Number: 2005/000913/07, and its subsidiary companies.

We recognise our accountability in terms of the Protection of Personal Information Act (POPIA), to all our clients, suppliers, service providers and other third parties when processing their personal information.

To maintain a trust relationship with our stakeholders, we are committed to complying with both the spirit and the letter of POPIA, other privacy protection legislation, and to always act with due skill, care, and diligence when dealing with personal information.

We will only process your personal information for purposes set out below and will only request information that is relevant and necessary for such processing. Your failure or refusal to provide this information could prevent or delay the fulfilment of our obligations to you.

WHAT IS PERSONAL INFORMATION:

Personal Information, according to POPIA, means information relating to an identifiable, living, natural person, and where applicable, an identifiable juristic person, including but not limited to:

  • Information relating to race, gender, sex, pregnancy, marital status, national, ethnic or social origin, colour, sexual orientation, age, physical or mental health, well-being, disability, religion, conscience, belief, culture, language, and birth;

  • Information relating to education, medical, financial, criminal, or employment history;

  • Any identifying number, symbol, email address, telephone number, location information, online identifier, or other assigned identifier;

  • Biometric information;

  • Personal opinions, views, or preferences;

  • Correspondence that reveals the contents of original correspondence;

  • Views or opinions of another individual about the person;

  • The name of the person if it appears with other personal information or if disclosure of the name would reveal personal information.

WHERE AND WHEN DO WE COLLECT PERSONAL INFORMATION:

Information you provide directly to us includes:

Clients:

  • Directly from you

  • Credit applications

  • Purchase orders

  • Pro forma invoices and delivery notes

Suppliers:

  • Invoices

  • Quotations

  • Credit applications

  • Service level agreements

WHEN WILL WE PROCESS YOUR PERSONAL INFORMATION:

We will only process your personal information for lawful purposes relating to our business if:

  • You have consented;

  • A person legally authorised by you or a court has consented;

  • It is necessary to conclude or perform a contract with you;

  • The law requires or permits it;

  • It is required to protect or pursue your, our, or a third party’s legitimate interest;

  • You are a child and a competent person (such as a parent or guardian) has consented.

WHEN WILL WE PROCESS YOUR SPECIAL PERSONAL INFORMATION:

Special personal information includes:

  • Religious or philosophical beliefs

  • Race or ethnic origin

  • Trade union membership

  • Political beliefs

  • Health information (including physical or mental health, disability, medical history)

  • Biometric information

  • Criminal behaviour

We will process special personal information only where:

  • You have provided consent (where required by law);

  • It is necessary to exercise or defend a legal right;

  • It is required for an international legal obligation or public interest;

  • It is for historical, research, or statistical purposes that do not adversely affect privacy;

  • You have deliberately made the information public.

WHAT INFORMATION DO WE COLLECT, AND HOW DO WE USE IT:

Clients:
Purpose: Invoicing, deliveries, service delivery, communication, audit and record keeping

Data elements:

  • Business registration number

  • VAT number

  • Business name / trading name

  • Banking details

  • Title, name, surname

  • Physical and postal address

  • Province

  • Contact numbers

  • Email addresses

  • Business sector

Suppliers / Service Providers:
Purpose: Purchase orders, communication, audit and record keeping, BEE compliance

Data elements:

  • Name

  • Banking details

  • Contact numbers

  • Address

  • BEE certificate

  • Invoicing details

COOKIES AND TRACKING TECHNOLOGIES:

Our website uses cookies and similar tracking technologies to enhance your browsing experience, improve website functionality, and help us understand how visitors use our website.

Cookies are small text files stored on your device when you visit our website. They allow the website to recognise your device and remember certain information about your visit.

We use cookies for the following purposes:

Strictly Necessary Cookies:
These cookies are required for the operation of our website and enable core functionality such as navigation, checkout, and security features.

Performance and Analytics Cookies:
These cookies help us understand how visitors interact with our website by collecting anonymous usage data. This includes tools such as website analytics.

Functional Cookies:
These cookies remember your preferences and improve your user experience.

Marketing and Advertising Cookies:
These cookies may be used to deliver relevant advertising and measure marketing effectiveness via third-party platforms.

We will only use non-essential cookies where you have provided consent via our cookie banner.

You may manage or withdraw your cookie preferences at any time via the cookie settings on our website. You may also disable cookies through your browser settings, although this may affect website functionality.

HOW WE SHARE YOUR INFORMATION:

We may share your personal information with:

  • Consultants

  • Attorneys for collections

  • BEE verification agencies / employment equity consultants

  • Auditors

  • Regulatory bodies

  • Law enforcement or government agencies

We may also disclose information where required by law, legal process, or to protect our rights, users, or others.

YOUR RIGHTS AND OBLIGATIONS:

You have the right to:

  • Request access to your personal information

  • Request correction of inaccurate information

  • Request deletion of personal information (where applicable)

  • Object to processing of your personal information

  • Withdraw consent at any time

  • Request restriction of processing

We retain personal information only for as long as necessary for business, legal, regulatory, or contractual purposes.

CHANGES TO OUR PRIVACY NOTICE:

We may update this Privacy Notice from time to time. Changes will be posted on our website. Continued use of our services after updates constitutes acceptance of the revised notice.

OTHER IMPORTANT INFORMATION:

Security:
We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse.

Transborder transfers:
We do not knowingly transfer personal information outside of South Africa unless required for service delivery or legal compliance.

CONTACT INFORMATION:

Information Officer:
Philip Andries Smith
Email: philip@bosmanadama.co.za

Regulator:
The Information Regulator (South Africa)
Address: Woodmead North Office Park, 54 Maxwell Drive, Woodmead, Johannesburg
Complaints: POPIAComplaints@inforegulator.org.za / PAIAComplaints@inforegulator.org.za
General enquiries: enquiries@inforegulator.org.za